I took in a Bernina bought in 1976 because it wouldn't raise the bobbin thread. I had replaced the needle, but with a used one, and that was the culprit. It took Valley West 5 minutes to figure it out, replaced my needle, sent me home with the new needle and no charge. That's what I call service!
Pam J | 8/14/2018
Great service on my 1971 Viking. So surprised when I got the call that it was done so fast. Thank you.
Barb P | 8/15/2017
Excellent service. Friendly. Inviting. Good and honest business. More people would come if the people know how good they are. Can branch out a different location.
Mary N R | 7/19/2017
Brandi, Jeff and Cathy spent all the time I needed to demonstrate machines and review the one I picked out so I was comfortable with it before leaving. I worked with Curt for many years and received great service. They are carrying on the same tradition of great service. Thank you!
Sue C | 6/26/2017
Very helpful in explaining my new machine.
Sue R | 5/2/2017
Years of knowledge and experience. I'm looking forward to working with the new owners.
Jan C | 4/21/2017